Privacy Policies
Last Updated: June 2025
At Soapmum ("we", "us", or "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.soapmum.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By using our Site, you consent to the data practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
a. Personal Information
When you place an order or contact us, we may collect:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information
b. Non-Personal Information
We may also collect:
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Browser type and version
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IP address
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Time zone
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Device information
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Browsing actions and patterns
This helps us understand how users interact with the Site to improve our services.
2. How We Use Your Information
We use the collected information to:
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Process and fulfill orders
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Provide customer support
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Send order confirmations and updates
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Respond to inquiries and feedback
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Improve our products, services, and website
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Send marketing emails (if opted-in)
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Detect and prevent fraud
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance user experience
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Track Site usage and analytics
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Store preferences and shopping cart contents
You can adjust your browser settings to refuse cookies. However, this may affect your ability to use parts of our Site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third parties to help us operate our business, including:
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Payment processors (e.g., Shopify Payments, PayPal)
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Shipping carriers
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Email marketing services (e.g., Klaviyo, Mailchimp)
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Analytics providers (e.g., Google Analytics)
These parties are obligated to keep your data secure and only use it for specified services.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements.
6. Your Rights
You have the right to:
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Access and receive a copy of your personal data
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Request correction or deletion of your data
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Object to or restrict processing
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Withdraw consent for marketing communications
To exercise these rights, please contact us at [info@soapmum.com].
7. Third-Party Links
Our Site may include links to external websites. We are not responsible for the content or privacy practices of such sites. Please read their privacy policies separately.
8. Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us at: